Last updated – 22nd January 2026

Introduction

At CakeSoLoveLeigh, I’m committed to respecting your privacy and keeping your personal information safe. This policy explains what information I collect, how I use it, and your rights under UK data protection law (UK GDPR).

I only collect the information I genuinely need to run my baking business and provide you with a great experience.

What Information I Collect

Personal details

  • Name
  • Email address
  • Phone number
  • Delivery or collection details (if relevant)

Order information

  • Cake or product details
  • Allergies or dietary requirements
  • Payment information (processed securely by third‑party providers — I never store card details)

3. How I Use Your Information

I use your information to:

  • Respond to enquiries
  • Provide quotes
  • Process and confirm orders
  • Arrange delivery or collection
  • Manage payments
  • Keep records for accounting and tax purposes
  • Improve my website and services

I never sell your information or share it for marketing purposes.

4. Sharing Your Information

I only share your information with trusted third parties when necessary, such as:

  • Payment processors (e.g. SumUp)
  • Email providers
  • Website hosting and form providers

These providers only receive the information needed to perform their service and must keep it secure.

5. How Long I Keep Your Information

I keep your information only for as long as necessary:

Website analytics: varies depending on provider

Order records: up to 6 years (for tax and accounting)

Enquiry emails: up to 12 months

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you
  • Request corrections
  • Request deletion (in some cases)
  • Object to certain uses
  • Withdraw consent
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, email me at cakesoloveleigh@icloud.com.

7. How I Protect Your Information

I take your privacy seriously and use:

  • Secure website hosting
  • Encrypted payment processing
  • Password‑protected systems
  • Limited access to personal data

I never store card details or unnecessary information.

8. Cookies

My website uses cookies to improve your browsing experience and understand how visitors use the site. You can disable cookies in your browser settings at any time.

9. Contact Me

If you have any questions about this privacy policy or how your data is handled, you can contact me at:

CakeSoLoveLeigh
Email: cakesoloveleigh@icloud.com

You can view our terms & conditions here.